Direct data
Name, email, delivery address, billing details, order details and support messages.
Privacy
We protect customer data like it matters
This privacy policy explains what personal information we collect, how we use it, who helps us process it, how long we keep it, and how customers can contact us about privacy rights.
Order data only when needed
Secure checkout providers
Privacy contact: support@infinifootball.com
Automatic data
Device, browser, IP address, cookies and website usage data may be collected for security and analytics.
Customer rights
You can contact support@infinifootball.com about access, correction or deletion requests where applicable.
Scope of this policy
This policy applies when you visit https://infinifootball.com/, place an order, create an account, contact customer support or interact with InfiniFootball services.
Who we are
InfiniFootball sells football jerseys, boots, tracksuits, training wear, accessories and fan gear online.
Policy updates
We may update this policy to reflect operational, legal or service changes. The latest version is posted on this page.
Contact
Privacy questions can be sent to support@infinifootball.com.
Information you provide directly
We collect information you choose to provide when you use the website, place an order, contact support or create an account.
Contact details
Name, email address, phone number if provided, billing address and delivery address.
Order details
Products purchased, size, version, personalization choices, order notes, payment confirmation and delivery status.
Account details
If account features are enabled, we may store username, password hash, saved addresses and order history.
Support communications
Messages, photos, return reasons, delivery questions and other information needed to help with your request.
Information collected automatically
When you use the website, technical information may be collected through cookies, logs, analytics tools and security systems.
Device data
IP address, browser type, device type, operating system, referral source and approximate location may be processed.
Usage data
Pages viewed, products opened, search terms, cart activity and checkout events may be used to improve the shopping experience.
Cookies
Cookies support cart function, login, checkout, fraud prevention, analytics and customer preferences. See our Cookie Policy for more details.
How we use personal information
We use personal information for legitimate ecommerce, customer support, legal and security purposes.
Orders
Process payment, confirm the order, prepare products, ship parcels, provide tracking and handle delivery issues.
Support
Answer questions, review returns, process refunds, handle exchanges and resolve complaints.
Security
Detect fraud, protect checkout, prevent abuse, secure accounts and investigate suspicious activity.
Marketing
Send offers or updates only where permitted. If newsletter features are used, customers can unsubscribe from marketing messages.
How information is shared
We share personal information only when needed to operate the store, deliver products, process payments, comply with law or protect customers and the business.
Service providers
Payment processors, shipping carriers, fulfillment partners, email tools, analytics providers, hosting providers and security services may process data for us.
Legal requirements
We may disclose information if required by law, regulation, court order, payment dispute, fraud investigation or valid authority request.
Business changes
If the store is sold, merged or reorganized, customer information may be transferred as part of the business records.
No card storage
We do not store full credit card numbers on our website.
Retention and security
We keep information only as long as reasonably needed for orders, support, legal obligations, accounting, fraud prevention and website operation.
Retention
Order and support records may be kept for tax, accounting, dispute, fraud prevention and customer service purposes.
Security
We use technical and organizational measures to protect information, but no online service can guarantee absolute security.
International processing
Because we ship worldwide and use online service providers, information may be processed outside your country of residence where permitted by law.
Your privacy choices and rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, request portability or withdraw consent.
How to request
Email support@infinifootball.com with the subject Privacy Request and include enough information to verify the account or order.
Verification
We may need to confirm your identity before completing a privacy request.
Limits
Some data cannot be deleted immediately if we must keep it for legal, tax, accounting, security or dispute reasons.
Complaints
If your local law allows it, you may have the right to contact a data protection authority.
Children and third party links
Our store is not intended for children to purchase without appropriate permission. The website may also link to third party services we do not control.
Children
We do not knowingly collect personal information from children without appropriate consent. Contact us if you believe this has happened.
External websites
Third party websites have their own privacy practices. Review their policies before providing information.
Contact information
For privacy questions, email support@infinifootball.com. Customer messages are reviewed Monday-Friday, 9:00 AM-6:00 PM CET, and we aim to reply within 1-2 business days.
Store name
InfiniFootball
Website
https://infinifootball.com/
Privacy contact
support@infinifootball.com