Delivery
Orders ship worldwide with an estimated delivery window of 7-12 business days worldwide.
Customer care
Everything clear before you order
Our policy center explains delivery, returns, refunds, billing, payments, privacy, cookies and store terms in one place so every customer knows what to expect before buying football gear.
7-12 business days worldwide
14 day return guarantee
Support: support@infinifootball.com
Returns
Customers can request a return within 14 days from delivery if the size does not suit or another valid reason applies.
Support
Email support@infinifootball.com with your order number. We aim to reply within 1-2 business days.
Policy center overview
These pages are part of the purchase agreement between you and InfiniFootball. They apply to football jerseys, boots, tracksuits, training wear, accessories, fan gear and any other products sold on https://infinifootball.com/.
Shipping & Delivery
Covers delivery estimates, handling, tracking, customs, wrong addresses, delayed parcels and lost package support.
Returns & Refunds
Covers our 14 day return guarantee, item condition rules, sizing returns, defective or incorrect products, exchanges and refund timing.
Payment & Security
Covers accepted payment methods, billing, checkout security, failed payments, fraud checks, chargebacks and refund routing.
Privacy, Cookies and Terms
Covers customer data, cookies, permitted website use, product information, third party links and your rights as a shopper.
Customer support information
For the fastest help, contact us from the same email address used at checkout and include your order number, product name, selected size and a short description of the issue.
Support email
support@infinifootball.com is used for order support, returns, delivery questions, refunds, product advice and policy requests.
General contact
contact@infinifootball.com is used for business, website and general customer enquiries.
Support hours
Customer messages are reviewed Monday-Friday, 9:00 AM-6:00 PM CET. Messages sent outside those hours are handled on the next business day.
Response time
We aim to reply within 1-2 business days. Complex cases involving couriers, payment providers or product review may take longer.
Legal operator
Futbol Plus S.L. operates InfiniFootball as a Sociedad limitada based at Calle de Valencia, 5, Fuenlabrada, Spain.
Business activity
Online retail of football jerseys, boots, tracksuits, training wear, accessories and fan gear.
Before you checkout
Please review the product page, selected size, version, personalization options, delivery address and final order total before placing an order.
Sizing
Football shirts and tracksuits can fit differently by version. Fan version usually fits more relaxed, while player version can be slimmer and more athletic.
Personalization
Name and number products are made according to the details entered at checkout. Check spelling, number and selected product carefully before ordering.
Stock
Products are subject to availability. If a product becomes unavailable after purchase, we will contact you with available options.